LOCAL & INTERNATIONAL

SHIPPING INFORMATION

UK DELIVERY (inc Northern Ireland & Channel Isles)

Delivery information

Deliveries for Truffles Products are sent via our Standard 2 – 3 working day delivery service. Customers can choose to select our Next Day or Scheduled Courier Delivery Service for a small additional charge.

Orders placed after 2pm (Mon-Thu) will be processed the following working day, orders placed after 2pm (Friday) will be processed on Monday. Excluding Bank Holidays.

Deliveries for Fresh Truffles are sent via our Scheduled Courier Delivery Service. All deliveries require a signature so please make sure someone will be in on your chosen delivery date prior to placing your order.

Please select Next day delivery or an alternative scheduled delivery date on checkout.

RECEIPT OF FRESH TRUFFLES

For receipt of Fresh Truffles, it is essential to provide an address where someone is available to accept delivery as our courier services require a signature on receipt of goods.

PLEASE NOTE; OUR COURIERS DO NOT DELIVER ON NATIONAL OR PUBLIC HOLIDAYS

DELIVERY COSTS

ORDERS OVER £30

  • Scheduled Courier Delivery Service or Standard Delivery Service 2 – 3 working days: FREE (UK mainland orders only)

ORDERS LESS THAN £30

  • Standard Delivery Service 2 – 3 working days: £4.95
  • Next Day or Scheduled Courier Delivery Service: £6.95

Please note that shipping is calculated in the checkout

INTERNATIONAL SHIPPING

Delivery Information

We ship all international orders using DHL Express under the DAP (Delivered at Place) Incoterms. This means:

  • Fast & Reliable Delivery: DHL Express ensures your order arrives quickly and securely, with full tracking from dispatch to delivery.
  • Customs & Duties: Under DAP terms, the buyer (you) is responsible for any import duties, taxes, and customs clearance fees required by your country. DHL may contact you directly to arrange payment before delivery.
  • No Hidden Charges from Us: We do not charge any additional fees beyond the shipping cost shown at checkout. All import-related costs are handled between you and your local customs authority.

Please check your country’s import regulations before placing an order to avoid unexpected charges or delays.

Delivery COSTS
  • Rest of World: International Express = £50
  • Europe: International Economy = £38

Please note that shipping is calculated in the checkout