Delivery Information

FREE STANDARD DELIVERY ON ALL ORDERS OVER £60 FOR MAINLAND UK ORDERS ONLY

PLEASE NOTE: ORDERS PLACED AFTER  2PM (MON-THU) WILL BE PROCESSED THE FOLLOWING WORKING DAY*.

ORDERS PLACED AFTER 2PM (FRIDAY) WILL BE PROCESSED ON MONDAY*.

EXCLUDING BANK HOLIDAYS

UK SHIPPING

Deliveries for chilled items (Fresh Truffles, Cheese and Butter) are delivered using our Scheduled Delivery Service. All deliveries for chilled items require a signature so please make sure someone will be in on your chosen delivery date  prior to placing your order.

Receipt of Truffles

ANY FRESH TRUFFLE ORDERS PLACED AFTER 2PM THURSDAY WILL BE SHIPPED ON MONDAY. For receipt of Truffles, it is essential to provide an address where someone is available to accept delivery as our courier services require a signature on receipt of goods.

INTERNATIONAL SHIPPING - INCLUDING CHANNEL ISLANDS

EU UPDATE: All European Union countries will no longer be able to order any dairy goods. Please remove any dairy items from your basket before checkout.

We deliver to all countries except for Australia & Mexico. Prices are calculated on Checkout. If you require delivery to USA or Hong Kong, please visit our other websites.

USA – truffle-hunter.com
Hong Kong – trufflehunter.com.hk

Import Duties

There are no taxes, import duties or other charges payable on shipments within the UK.

For other countries, duties and/or import taxes may apply. It is the receiver’s responsibility to pay any duties, taxes or other charges imposed as a result of action by local customs authorities. You may be contacted directly by the courier or your local customs authorities.

PLEASE NOTE; OUR COURIERS DO NOT DELIVER ON NATIONAL OR PUBLIC HOLIDAYS

Returns

For information on our returns policy, please visit our Returns Information page.